Contact & Support
If you are unable to resolve your issue using the Login Guide or Frequently Asked Questions, please follow the support process below.
| Level | Description |
|---|---|
| Level 1 | Use this Support Centre to review the Login Guide and Frequently Asked Questions. |
| Level 2 | Contact your Territorial Manager for assistance with account verification, registration status, or company-related questions. |
| Level 3 | If your Territorial Manager cannot resolve the issue, they will contact DramaCorp Technical Support on your behalf. |
| Issue | Who Can Help? |
|---|---|
| Forgot which email address to use | Territorial Manager |
| Not receiving One-Time PIN | Territorial Manager |
| Account not registered | Territorial Manager |
| Subscription expired | Territorial Manager |
| Technical system problem | DramaCorp Technical Support |
If your issue has been escalated by your Territorial Manager, you may be asked to contact DramaCorp Technical Support directly.
| Support Item | Information |
|---|---|
| Support Email | support@rayzarxp.com |
| Business Hours | Monday – Friday 9:00 AM – 5:00 PM (Malaysia Time) |
| Expected Response | Within one business day |